We’re nearly halfway through 2017, and as of now, we’ve started to get a clearer picture of which new developments in digital marketing are really killing it this year.
Some of them are pretty simple — customer journey maps, a growing focus on mobile, and more personalization than ever before.
But a couple others might surprise you.
They’re very, very new, but for smart marketers, they’re an unmissable opportunity to grow your brand and keep people engaged.
As the way people engage with the digital landscape continues to change and evolve over time, keeping up is essential. Just as social media today is a radically different world than Livejournal and Myspace circa 2004, tomorrow’s best marketing strategies and channels are popping up as we speak.
The two trends that stood out to us the most were mobile moments, and the growing prevalence of conversational chatbots.
From capitalizing on people’s frequent burst of curiosity and enthusiasm to creating chatbots capable of natural conversation…
…it’s a bold new frontier out there.
Entrepreneur has the full story below.
Mobile moments are short-but-frequent instances of need when customers reach for their mobile devices to get what they want as quickly and accurately as possible.
It’s these moments that marketers must capitalize on because many of these moments are I-want-to-know, I-want-to-buy, I-want-to-go or I-want-to-do moments, where you can engage with prospective customers in a one-on-one transaction.
Bots are the conversational agents that live inside messaging platforms like Facebook Messenger and Slack. We’ve already heard the term “conversational apps,” and bots are everywhere now.
New avatar bots with intelligent context have made them the best bet to succeed apps & websites. Consequently, Microsoft has tried to get ahead of this trend with Microsoft Bot Framework.
You can check out six more hot new digital trends over at Entrepreneur.